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Expertek Blog

Distributors: You Need to Get Your Moats Back.

Posted by Kenneth Mostello on Apr 13, 2018 2:26:15 PM


Every successful distributor needs a wide, deep moat. No, I’m not advising you to encircle your warehouses with water- and crocodile-filled ditches.

What I’m writing about is a term Warren Buffett popularized in 1999 when he summed up his investment strategy: 

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Topics: Customer loyalty, Innovation in Distribution Survey, distribution, business transformation, innovation

Improving Customer Loyalty with IT

Posted by Kenneth Mostello on Oct 12, 2017 11:09:00 AM

When it comes to managing a distribution enterprise, you’re always looking for ways to improve efficiency, productivity, and profitability.

There are many methods to improving both efficiency and productivity, but on the path toward increasing revenue, you can’t take shortcuts when it comes to customer loyalty. How does loyalty connect to distribution—and how can distribution management software help?

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Topics: distribution management software, Customer loyalty

Distributors, start your 2019 business planning by downloading the Expertek ebook, Navigating a Changing Distribution Landscape.

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